The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Bromley Hill,
Bromley,
United Kingdom,
BR1 4JD,
Greater London
Map view
street view
Bromley Hill,
Bromley,
United Kingdom,
BR1 4JD,
Greater London
City landmarks
Planetarium
Royal Observatory Greenwich
6.8
km
Park
Kelsey Park
2.4
km
Shopping Area
intu Bromley
2.1
km
Christ Church
870 m
St. Andrews
1.3
km
Golf Course
Shortlands Golf Club
1.8
km
Parish Church of St Mary
950 m
Bromley Reform Synagogue
1.0
km
Christ Church Bromley
860 m
Park
Church House Gardens
1.7
km
Grove Park
970 m
Kentish Way
Queen's Gardens
2.0
km
Prince Peter Kropotkin
1.0
km
Primitive Stump
1.1
km
Church
St George's Parish Church
2.1
km
Gallery
Gallery Seventeen
2.1
km
Golf Course
Sundridge Park Golf Club
2.1
km
Church
Church of St Peter and St Paul
1.5
km
Rachel McMillan and Margaret McMillan
1.2
km
Church
Bromley Methodist Church
1.3
km
Church
Church Of St John The Baptist
1.6
km
Bromley Zoo mural
1.3
km
Art object
Stone Squirrel Statue
1.3
km
Squirrel
1.4
km
Church of St John the Evangelist
1.7
km
Church
St Luke
1.7
km
Theatre
Churchill Theatre
1.7
km
Delanos
1.4
km
St Mary, Shortlands
1.7
km
Nearby
Golf Course
Shortlands Golf Club
1.1
km
Christ Church Bromley
1.1
km
Restaurants
Madhuwan Restaurant
590 m
20-22 Bromley Hill
Ragas
650 m
16 Bromley Hill
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean
Stylish rooms
Pricey
Some dining items not perfect
7.4/10
Very good
Rooms
7.7
Location
7.4
Service
8.0
Dining
7.0
Guest reviews
7.4/10
based on 12 reviews
8.4
8.4/10 based on 3839 reviews
Eric
United Kingdom,
December
2023
7.4/10
Despite some room size issues, the hotel delivers a modern room experience. The staff offers excellent service, although the location may require additional transport. Dining options are good but may lack variety at times.
Rooms
7.0
The room was of a good size and looked modern.
Service
9.0
The staff were great and provided lovely service in a beautiful setting.
Location
6.0
Although not very convenient at times, the hotel is friendly staff and town center accessible.
Dining
8.0
Dining was of high quality and tasty with a nice selection.
Facilities
7.0
The hotel offers essential services and amenities.
Chris
United States,
December
2023
8.2/10
Wow, what a pleasant surprise! The rooms are not only nice and clean but also incredibly stylish. The staff, especially their Supervisor or manager, ensured everything I needed for a comfortable stay. However, the price could be a bit steep for some.
Rooms
9.0
The rooms are so clean and the new rooms are so stylish.
Service
8.0
The staff was very helpful and welcoming.
Location
8.0
The location suited our engagements well and looked beautiful.
Dining
7.0
The dining was good with a nice selection, but some items were a bit off.
Facilities
9.0
The facilities were great, offering all the essentials for a comfortable stay.
Clean
Pricey
Paul
United Kingdom,
December
2023
7.8/10
The hotel offers a mix of positives and negatives. The rooms are clean and tidy with a good-sized bathroom and a great breakfast spread; however, there were cleanliness issues like cobwebs, condensation, and a cannabis smell lingering around late at night. The service ranged from being abrupt and rude to professional and accommodating, with late-night disturbances from the restaurant below. Dining was good overall but lacking in variety, especially in the sweet section. Despite some drawbacks, the facilities were satisfactory with a bar area, separate restaurant, and free parking available.
Rooms
8.0
The rooms were clean and tidy with a good size bathroom and a great breakfast spread.
Service
7.0
The service varied from being abrupt and rude to professional and accommodating, with some disturbances from the restaurant below.
Location
9.0
The location was excellent for me, though the multiple staircases could be inconvenient for others.
Dining
7.0
The dining was good overall but lacked variety, notably in the sweet section.
Facilities
8.0
The facilities offered a bar area, separate restaurant, and free parking.
Malcolm
United Kingdom,
October
2023
7.8/10
The hotel rooms were attractive, clean, and comfortable, with the only downside being some noisy guests disrupting the peace occasionally. The lack of soundproofing was evident. The rooms were well-presented, bright, and had all necessary amenities.
Rooms
8.0
The rooms were attractive, clean, and comfortable, but noise from other guests was a bit disturbing at times. The lack of soundproofing was noticeable. The room was nicely presented with remotes wrapped in plastic. It was bright and well-equipped.
Service
9.0
The service was lovely, polite, and very helpful. I did encounter a slight confusion about the location of the evening meal service, but overall, the staff was professional and courteous.
Location
7.0
The hotel's location was close to our daily destinations and offered ample outdoor seating areas. While the immediate surroundings had some litter, it was easily accessible by public transport and conveniently situated.
Dining
7.0
The dining experience was satisfactory with plenty of choices, but arriving later for breakfast left few options. The dining area overlooked the garden, adding to the pleasant atmosphere.
Facilities
8.0
The hotel facilities were adequate and well-maintained, offering a comfortable stay overall.
Joseph
United States,
September
2023
7.6/10
The hotel is located near a disused staircase covered with a curtain, which adds to its charm. The rooms are very clean and well-furnished, providing everything you need for a comfortable stay, although the distance from the train station could be a slight inconvenience. The service was excellent, with attentive staff delivering great customer service. The location is convenient for various activities, but it may pose challenges for solo female travelers with luggage arriving late at night. The dining experience offered a good selection of well-cooked food, though some felt the sweet area could have been more extensive. The hotel facilities were satisfactory, meeting guests' basic needs.
Rooms
9.0
The rooms are very clean and well furnished.
Service
8.0
The service was excellent, and the staff provided great customer service.
Location
7.0
The location is convenient for various activities, but may be challenging at night for solo female travelers with luggage.
Dining
7.0
The dining experience offered a good selection of well-cooked food.
Facilities
7.0
Satisfactory facilities that meet basic needs.
Caroline
United Kingdom,
September
2023
7.0/10
The hotel kindly upgraded our room to a double deluxe with a shower as requested. It would be adequate for a one-night stay. The service, although under pressure, was satisfactory. The location is ideal for our needs with room for improvement in appearance. The breakfast was good quality with plenty of choice, but the options were limited towards the end. Facilities met our needs.
Rooms
7.0
The room provided was upgraded and met our requirements.
Service
6.0
The service was satisfactory despite being under pressure.
Location
8.0
The location served our needs well but could use some sprucing up.
Dining
7.0
The breakfast had good quality with plenty of choice but was limited towards the end.
Facilities
7.0
The facilities at the hotel were sufficient for our stay.
Steve
United Kingdom,
August
2023
8.2/10
My stay at the hotel was wonderful! The rooms were spacious, modern, and impeccably clean, providing maximum comfort. The staff was incredibly polite, helpful, and accommodating, making my experience even better. The location, though difficult to access for solo travelers at night, was lovely and well-kept. The dining experience, while good, had some room for improvement with slow service. Overall, a great value for money.
Rooms
9.0
I absolutely loved my room – it was comfortable, roomy, and spotlessly clean.
Service
9.0
The staff was friendly, attentive, and made me feel welcome throughout my stay.
Location
8.0
The hotel's location is beautiful and well maintained, perfect for my needs.
Dining
7.0
The dining experience was good, but the service could have been quicker to match the delicious food.
Facilities
8.0
The facilities, including free wifi and plenty of car parking, added convenience to my stay.
Patrick
United States,
July
2023
6.6/10
Despite some noise issues and small rooms, the hotel offered spectacular views and pleasant service. The location was noisy but central. The dining experience had its ups and downs. Overall, good value for money.
Rooms
6.0
The rooms were initially loud, but after being moved to a smaller room, it was quieter with amazing views. The size was a bit small, and the bathroom had a strong unpleasant smell.
Service
8.0
The service was pleasant, polite, helpful, and professional, with special assistance during the wedding reception. Staff were accommodating and provided helpful advice.
Location
5.0
The location was the main draw for me, despite being noisy and lacking natural light. It was central but had some noise issues and peculiar smells.
Dining
7.0
The dining experience was a mix; breakfast had limited options and sometimes replenished cold, but dinner was of impressive quality.
Facilities
7.0
The hotel offered a range of facilities and services like room service, dry cleaning, housekeeping, laundry, and a welcome drink. However, improvements could be made to breakfast options.
Sean
United States,
June
2023
6.8/10
The hotel's rooms, despite being recently refurbished, lacked a view and didn't provide the best sleeping experience after a long drive. The service, however, shone bright with pleasant staff, especially one who was exceptionally professional in handling room issues. The location, while needing sprucing up, offers easy access to public transport and is set in stunning Victorian gardens. Dining options seemed slightly pricey for what was offered, though the buffet had a good variety. Overall, a mix of positives and negatives to consider.
Rooms
5.0
The rooms, although refurbed, lacked a view and weren't great for a good night's sleep after a long drive.
Service
9.0
The service was excellent, with a particular staff member standing out for their professionalism, great attitude, and empathy in addressing room issues.
Location
7.0
The location, while needing some improvement in appearance, is conveniently reachable via public transport and set in breathtaking Victorian gardens.
Dining
6.0
The dining experience, although a bit basic and seemingly expensive, offered a good variety in the buffet style options available.
Facilities
The facilities provided various services like room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Nicky
United Kingdom,
June
2023
8.0/10
The hotel had a beautiful hallway and our room on the second floor was really nice. The staff was helpful and friendly, offering a chocolate of my choice and always saying 'good morning. ' However, they weren't very approachable during checkout. The location was close to our daily destinations, but it could have been closer to the sunny terrace, which was amazing. The dining experience, including gluten-free options, was first class, but the restaurant staff could have handled things more tactfully. The facilities, like the large dining room and thin crispy fries, were of high standard.
Rooms
9.0
Our room on the second floor was beautiful.
Service
8.0
The staff was very helpful and friendly, always saying 'good morning. '
Location
7.0
The hotel was close to our daily destinations, but it could have been closer to the sunny terrace.
Dining
8.0
The dining experience, including gluten-free options, was first class.
Facilities
8.0
The facilities, like the large dining room, were of high standard.
Robert
United States,
June
2023
7.6/10
I was impressed with the well-decorated rooms and good bathrooms, although the showers could be more powerful. The hotel has a slight scent of paint, but overall, my stay was comfortable and enjoyable.
Rooms
8.0
The rooms are well-decorated with good specifications, but the showers could be more powerful. The overall ambiance was pleasant.
Service
7.0
The staff was very patient and kind, always willing to assist. However, the mornings could be a bit noisy. They genuinely seemed to care about the guests' comfort and needs.
Location
9.0
The hotel is in a fantastic location, especially for celebrating with family. It's excellent for visiting family and friends in Bromley and the local area.
Dining
6.0
The dining experience was a mix of good and lackluster. I thoroughly enjoyed some dishes, but there were some items that seemed to have been kept out too long.
Facilities
8.0
The hotel offers a modern refurbished bathroom with a great view. It's suitable for various events and occasions, ensuring a comfortable stay.
Harvey
United States,
May
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were clean and comfortable with a lovely garden view, but unfortunately, there was a lack of double toiletries, a TV issue, and the room got too hot at night even with the window open. The service was exceptional overall, although one staff member's behavior was concerning. The location was perfect, close to amenities but needing a refurbishment. The dining options were friendly but lacked fresh fruit. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms had a nice garden view and were clean and comfortable.
Service
8.0
The service was exceptional, with staff going above and beyond. However, one staff member's conduct was distressing.
Location
8.0
The location was great, walking distance to various amenities, although it could use some sprucing up.
Dining
7.0
The dining experience was pleasant but lacked variety in fresh fruit.
Facilities
7.0
The hotel offered standard facilities, could benefit from some renovations.
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